No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Hotwire via phone. Our aim is to assist you in efficiently locating the phone number of Hotwire and address any concerns or inquiries you may have about your Hotwire purchases. We understand that waiting on hold for extended periods to inquire about your order on Hotwire can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Hotwire representative once you've reached them. By following our step-by-step guide for contacting Hotwire customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Hotwire representative assist you more effectively. We also provide guidance on how to ask the Hotwire representative for assistance, as well as how to follow any instructions provided by the Hotwire representative.

With this information, you can reach out to the Hotwire customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Hotwire purchases.

Hotwire Phone Number

Toll-Free Number:

866-468-9473

Current wait: 73 mins (52m avg)

Hours: 24 hours, 7 days

Best time to call: 8:30am

Customer Service Phone Number:

  • (866) 394-2015

    Flights, Standard Rate Hotels or Packages

  • (866) 381-3981

    Hot Rate Hotel and Car only

  • (417) 520-1680

    Outside of the U.S. and Canada

Skip Traditional Phone Calls, Reach a Solution Faster!

No navigating complex phone menus and no more waiting on hold – WorthEPenny will forward your concerns directly to the business for their response:

  • Faster Solutions: Cut down response times. Get resolutions faster.

  • Stress-Free: No more phone call hassles. You don't even need to pick up the phone!

  • Advocates for You: We amplify your voice, ensuring businesses hear your concerns.

Help me with my issue

Contact Hotwire via Social Media:

They are facing similar issues just as you are…

Check out if you can find the solution you need.

What happened: The problem: I was booking a room and it said the system was down so I tried again so it charge me for two rooms

What happened: Need to change pick up time on car rental, reservation number is ********US* I typed in **:** a.m pick up when it should have been at *:** p.m same as drop off

What happened: I wanted to make a reservation to Calafate, Santa Cruz Argentina, and when I made it, Brazil appeared, I need to change it

What happened: Hi, **Last July **st I made a car reservation with you but when I arrived at the Albuquerque terminal the rental car was closed. I have never taken the car and the company charged the amount in my card. Could it be possible to refund the money?**Details of my reservation:**Billed to: Julio Casas Aroca*Phone: *** *** *****Contact email: *****@***.com*Rental Company Name: Thrifty*Hot Wire Itinerary Number: ***********Charge to: Visa (****)*Date Booked: Mon, July **, *****Total amount: $***.**

What happened: The problem: Need to cancel car reservation

What happened: Hi there I booked a car using Hotwire the car was described as economy class Kia Rio or similar wich is a big enough car to fit in with my wife * kids and bags when I picked the car up the car company give me a small panda wich is not big as the Kia Rio wich is the car I paid for and I do not fit in a panda i have been trying hard to contact you but I have not manage to so I feel let down and disappointed

What happened: My WiFi has been down for several days and despite having received help that it was going to be fixed, it was never resolved. I received confirmation that the WiFi was working but it is not. I work remotely. I need this escalated and resolved asap.

QA

How to contact Hotwire by phone?

To contact the Hotwire customer service by phone, you can follow these steps:

  • Look up the phone number of the Hotwire customer service. The phone number is listed on hotwire.com. Or check out the Hotwire phone number page on WorthEPenny.

  • Dial the Hotwire phone number 866-468-9473.

    Hours: 24 hours, 7 days

    Best time to call: 8:30am

  • Wait for an answer: Once the call is connected, wait for a Hotwire representative to answer on the other end.

    Average wait time: 52m

  • Identify yourself and state your reason for calling the Hotwire representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Hotwire to help them assist you.

  • Ask for assistance: Ask the Hotwire representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Hotwire needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Hotwire representative: After you have received the assistance you need, thank the Hotwire representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Hotwire, you can follow these steps:

  • Dial the Hotwire customer service phone number 866-468-9473, which can be found on the Hotwire website or in your order confirmation email form Hotwire. Or check out the Hotwire phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Hotwire. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Hotwire representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Hotwire representative.

  • If the system still doesn’t connect you to a Hotwire representative, stay on the line without pressing any keys. Hotwire will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Hotwire.

  • Once you reach a live person, explain your issue and provide any relevant information about your Hotwire order. The Hotwire representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Hotwire website. This may allow you to connect with a Hotwire representative more quickly and efficiently than calling.

QA

Any tips for calling Hotwire customer service?

When calling Hotwire customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Hotwire account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Hotwire representative without any disruptions or background noise.

  • Be polite and respectful to the Hotwire representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Hotwire.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Hotwire representative address your concern.

  • If the initial Hotwire representative is unable to resolve your issue, politely ask to speak with a supervisor from Hotwire or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Hotwire representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Hotwire after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Hotwire customer service.

QA

What can I do If I am unhappy with my call to Hotwire?

If you are unhappy with your call to Hotwire customer service, there are several options you can try:

  • Call again: Try calling Hotwire customer service again and speak to a different Hotwire representative. Sometimes a different Hotwire representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Hotwire representative, you can ask to speak with a supervisor from Hotwire or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Hotwire may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Hotwire customer service through other channels, such as email or chat. You can also explore the Hotwire Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Hotwire service, you may want to consider other options such as returning the product you bought on Hotwire or filing a complaint with a consumer protection agency.

QA

How do I contact Hotwire via live chat?

No, Hotwire hasn’t provided any live chat service currently. While live chat support is not currently available, Hotwire offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Hotwire customer service by phone, email, or social media. Phone support is available during 24 hours, 7 days, and customers can expect a prompt response from a Hotwire representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Hotwire.

QA

How to contact Hotwire via social media?

You can contact Hotwire via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Hotwire via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Hotwire official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Hotwire, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Hotwire. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Hotwire social media team.

Please note that the social media accounts of Hotwire are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Hotwire for certain issues. For urgent or complex issues, it's recommended to contact Hotwire customer service via phone or chat for more personalized assistance.

QA

Does Hotwire have an email? How to contact Hotwire customer service by email?

Yes, to contact the Hotwire customer support by email, follow these steps:

  • Go to hotwire.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Hotwire and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Hotwire order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Hotwire order number or username.

  • Once you have completed the email, click send. You should receive a response from the Hotwire customer support team within a few business days.

QA

What is WorthEPenny's relationship to Hotwire?

To put it simply, WorthEPenny is an independent third-party website that is not related to Hotwire. WorthEPenny provides free tools and resources to assist customers in reaching Hotwire customer service more efficiently, such as the Hotwire phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Hotwire, as well as forums where Hotwire customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Hotwire, it is not associated with or endorsed by Hotwire.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Hotwire official app or the Hotwire company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Hotwire trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Hotwire. All references by WorthEPenny to third-party trademarks like Hotwire are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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