Hotwire Reviews

Based on 7 customer reviews from our shopper community, Hotwire's overall rating is 4.57 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.6

7 Reviews

Overall Rating

5 Stars

4

4 Stars

3

3 Stars

0

2 Stars

0

1 Star

0

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (7)
user icon
purplekoala854
November 19, 2020
"Got good deal"
I have used hot wire few times and although I do not stick to this site but whenever I find good deal I will use it.
user icon
Lisa.Wilson
June 12, 2020
"My go-to for hotels or cars"
I use Hotwire's Hot Deals to shop the cheapest rental car, as it usually doesn't matter who you use as long as it's one of the majors. In cities that I'm familiar with, I'll use the hot deals for hotels, as I'll usually have a good idea what specific hotel it is depending on what part of town it's in. For non-Hot Deal rates, I find that they're really no cheaper than any of the major travel sites, so no value for me there.
user icon
blackduck460
April 19, 2020
"Refund in the wake of COVID-19"
I have read so many bad reviews as it relates to getting a refund due to COVID-19. Honestly, I really felt from reading all the bad reviews that my money had taken a one way trip. First of all, I booked a Hot Rate deal which normally does not allow any cancellation or changes. However, due to COVID-19 exceptions were made. It is true that when you call, there is a long wait and you may even have your call disconnected after a long wait. However, if you check Hotwire's website, there is information on how to cancel your reservation for a car or hotel, and yes even if your reservation for was a Hot Rate Deal online. It will take some time to work through the process, but it does work just be patient. I followed the instructions and cancelled my reservation 48 hours before I was to pick up my car rental. I was advised I would receive an email in three days to confirm my cancellation. I did receive the email, however, it was about two weeks later. The good new is, Hotwire has assured me that I will get a refund in the form of a Hotwire credit towards a future rental. Per the email, this process could take up to 30 days. I have no problem with waiting. Just wanted to share my experiencing in trying to obtain a refund due to COVID-19. Just be patient. Hope this helps someone.
user icon
Ava
February 05, 2020
"Best prices for car rental"
Much cheaper than booking through the company site. I looked at enterprise and avis site before looking at hotwire and was shocked at how much more expensive it was. Will always book through this site.
user icon
whitebutterfly111
April 23, 2018
"My go-to for hotels or cars"
I use Hotwire's Hot Deals to shop the cheapest rental car, as it usually doesn't matter who you use as long as it's one of the majors. In cities that I'm familiar with, I'll use the hot deals for hotels, as I'll usually have a good idea what specific hotel it is depending on what part of town it's in. For non-Hot Deal rates, I find that they're really no cheaper than any of the major travel sites, so no value for me there.
user icon
sadduck959
February 17, 2017
"Cool"
Huge discounts on hotel bookings, ticket bookings and car rentals makes hotwire my favorite travel site. I highly recommend it.
user icon
KrinCarr
February 16, 2017
"Use them all the time"
My wife and I use Hotwire all the time and have yet to be disappointed. Note, that you should really only be booking 4 star and above hotels and have a general understanding of the area and you should come out alright. There's always a risk involved with these type of things, but if you do your homework you'll get a great deal!
Questions & Answers
icon

Is there a way to see what hotel it is before booking ?

icon

How do you charge me $300.00 for a $122.00 rental, returned24 hours before the contract date?

icon

How do you continue to operate such a shady business? i am a first time customer and have lost over $500 because of your site. i am very disappointed

avatar
MiguelOwens
April 24, 2020

“They can't. For me it's $1400 (more characters to post answer)”

icon

Why did you opt to be partners with ace and advantage?

icon

Why are they still in business while cheating customers ?

avatar
SofiaMoreno
February 04, 2020

“They cheat people and convince them they have better hotel prices.... though in reality they show you a price , and then charge you more adding taxes and charges you thought would be included in the price shown in the start...cheaters ,manipulators .beware dealing with them ....bunch of crooks”

View More Q&As

What do you want to know about this brand?
review icon

Customer Reviews

qa icon

Questions & Answers

a icon

Ask a Question

cookies tips
Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.